Privacy Policy
Effective Date: October 1, 2017
Welcome to Aliph Technologies Limited (“Aliph,” “we,” “our,” or “us”). We provide systems integration, IT infrastructure, power backup solutions, unified communications, and web solutions via our website at https://aliph.ng/ (the “Site”).
We are committed to respecting and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services, in accordance with the Nigeria Data Protection Act (NDPA) and applicable global data protection regulations.
1. Information We Collect
We collect information that identifies or reasonably relates to you:
- Personal Identification Information: Name, email address, phone number, company name, job title, and physical address provided when you fill out contact forms, request a quote, or contact our support.
- Technical & Usage Data: Internet Protocol (IP) address, browser type and version, operating system, pages visited, time and date of visits, and navigation paths gathered via cookies and analytics.
- Service & Business Inquiries: Details regarding your power backup requirements, IT infrastructure needs, smart building specifications, or consultancy requests submitted through our forms.
2. Legal Basis for Processing
Under the Nigeria Data Protection Act (NDPA), we process your personal data based on:
- Consent: Where you have explicitly opted in or submitted details via our contact forms.
- Contractual Necessity: Processing required to fulfill service requests, consultations, or agreements.
- Legitimate Interests: Operating, maintaining, and improving our services, platform security, and business communications.
- Legal Compliance: Fulfilling statutory obligations under Nigerian law.
3. How We Use Your Information
We use the collected information to:
- Respond to inquiries, service requests, and support tickets.
- Deliver customized proposals for IT infrastructure, solar/power backup, and enterprise solutions.
- Monitor website stability, analyze user trends, and prevent fraudulent activity.
- Comply with legal and regulatory mandates.
We do not sell, rent, or trade your personal data to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance user experience, preserve session state, and compile site traffic statistics. You can configure your browser to reject cookies; however, some sections of the website may not function optimally as a result.
5. Data Sharing and Third Parties
We may share your data with trusted entities under strict confidentiality and data protection obligations:
- Service Providers: Cloud hosting, website maintenance, email dispatch, and analytics providers.
- Legal & Regulatory Authorities: When mandated by law, court order, or governmental enforcement bodies in Nigeria.
6. International Data Transfers
If your data is transferred to cloud servers located outside Nigeria, we ensure adequate data protection safeguards (such as standard contractual clauses and NDPA-compliant transfer mechanisms) are implemented to protect your information.
7. Data Security and Retention
- Security Measures: We use administrative, technical, and physical safeguards (including SSL/TLS encryption, restricted access controls, and firewall defenses) to secure your personal data.
- Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, settle disputes, or satisfy statutory legal requirements.
8. Your Data Protection Rights
Under the NDPA, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure (“Right to be Forgotten”): Request deletion of your data where retention is no longer justified.
- Restriction or Objection: Object to or restrict the processing of your personal data.
- Withdraw Consent: Withdraw consent at any time where processing was based on prior consent.
To exercise any of these rights, please contact our Data Protection team using the details below.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their independent privacy policies.
10. Contact Us
If you have questions, feedback, or requests regarding this Privacy Policy or our data handling practices, contact:
Aliph Technologies Limited
- Website: https://aliph.ng
- Email: info@aliph.ng / privacy@aliph.ng
- Registered Address: No. 17, Kalitungo Street, Off Samuel Akintola Street, Garki II, Abuja, FCT, Nigeria
